Refund Policy

Refund Policy

The page describes on the refund policy we declare on using this site. It explains our refund practices. Our aim is to provide 100% satisfaction & convenience to our customers.

  • Definition: ‘Refund’ is defined as the action of giving back the money taken from the customer by J2JInstitute Private Limited
  • Following situations may arise:

– Wrong payment was sent by the customer

  • If you need any refund for the product/ services, please contact us and Admin team will contact and decide whether to approve or reject the refund
  • Transaction charges or other charges added during the payment will not be refunded.
  • The refund is subject to the transaction and processing time taken by the bank after it is initiated by J2jInstitute private limited, normally it will happen in 5 – 10 days
  • The refund requests send from the registered mail id of the user only will be accepted by J2jInstitute private limited.

Need help?

Contact us at info@j2jinstitute.com for questions related to refunds and returns.